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For direct contact with Dell please see the 'General Support' section below. Please note this subreddit is 100% unofficial. Feel free to ask questions that are support related or otherwise on anything related to Dell Technologies & we'll do our best to help you. Hope the information provided was helpful, if you need any assistance feel free to post we are here to assist you.Welcome to /r/Dell. Mouse, touchpad, and keyboard problems in Windows I also suggest you to refer the link given below If still persists, please to contact Dell Technical support, please follow the link to contact technical support. Click the next to open the options you want to change. Click Gestures Settings (depending on your computer there may not be a gestures option).ī) When the Device Settings tab option showed.ġ.

Click the Dell Touchpad or Device Settings tab.Ī) When the Dell Touchpad tab option showed.Ģ.

Using the drop-down menu next to View by: in the upper-right corner, select.

You can disable or modify the way the features work in the touchpad driver properties. These new features may be the reason for the erratic cursor movement since most are turned on by default. Some newer computers have added gesture features to the touchpad hardware and drivers.Ī few of these features are two or three finger scrolling,Īnd swiping.

Make sure the latest driver for the touchpad is installed (you may need to use a external USB or Bluetooth mouse), for more information refer to:ħ. When the touchpad does work correctly, attach one external device at a time and test the touchpad to see which one may have caused the issue.Ħ.When the touchpad still does not work correctly proceed to step 6.Turn the computer back on and retest the touchpad. Make sure the touchpad or your finger has no dirt, grease, liquids or food on it (the touchpad has to make a good contact with your finger to work correctly).ĥ. If your computer is attached to a docking station, undock itĤ.USB flash drive or other external storage devices.Unplug everything except the power cord, including the following: Turn off the computer (when the touchpad does not respond hold the power button down for up to 15 seconds to turn off the computer).ģ. (When your computer does not have the hot key or the hot key did not correct the issue proceed to the next step.)Ģ. 'Disabling or Enabling the Touchpad Using the Hot Key' to see if your computer has this hot key and how to use it. Some computers have a touchpad disable and enable hot key, refer to Dell Knowledge Base article.I understand that you could not perform vertical scroll using the touch pad. Thank you for posting your query in Microsoft Community!

Cypress trackpad windows 10 xps12